Website Privacy Policy

Key details

This website privacy policy describes how RELIABLEDOGS protects and makes use of the information you give when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time, it is also reviewed annually or following any relevant changes to regulations. The latest version is published on this page and was last updated on 17 April 18.

If you have any questions about this policy, please email jane@mrzen.co.uk or write to: RELIABLE DOGS, Garden Flat (Basement), 38 Quarry Road, Hastings, East Sussex, TN34 3SA

Introduction

I gather, and following your permission, use your personal information to provide details on my products and services. This comes under "Consent" in the European General Data Protection Regulation (GDPR) 2018.

Personal information that is gathered

I may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Other information relevant to student enquiries
  • Other information pertaining to special offers and surveys

Using your personal information

Collecting this information helps me understand what you are looking for from RELIABLEDOGS and enables me to deliver improved products and services. Specifically, I may use this:

  • For my own internal records
  • To improve the products and services I provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things I think might be relevant to you
  • To send you promotional mailings or to call you about products, services, offers and other things I think might be relevant to you
  • To contact you via email, telephone or mail for market research reasons

Controlling information about you

When you fill in a form or provide your details on my website you will see one or more tick boxes allowing you to:

  • Opt-in to receive communications about my products and services by email, telephone, text message or post

Access and changes to your personal information

If you would like to see what personal information I hold, or to make any changes, please contact me via one of these methods:

  • Send an email to : jane@mrzen.co.uk
  • Write to : RELIABLEDOGS, Garden Flat (Basement), 38 Quarry Road, Hastings, East Sussex, TN34 3SA

I will provide details to you / confirm changes within one calendar month of receipt of your request. I will not charge for, or refuse, this unless the request is manifestly unfounded or excessive.

If you have previously agreed that I can use your information for these purposes you can change your mind easily by letting me know via one of these methods:

  • Send an email to : jane@mrzen.co.uk
  • Write to : RELIABLEDOGS, Garden Flat (Basement), 38 Quarry Road, Hastings, East Sussex, TN34 3SA

Your personal information will be retained and used as agreed unless such a request is made.

I will never lease, distribute or sell your personal information to third parties unless I have your permission or the law requires me to. Any personal information I hold about you is stored and processed in line with the European General Data Protection Regulations (GDPR) 2018.

Photos & Videos

If you do not wish to be included in photos or videos taken by myself or others in the group please let me know in advance. Photos and videos taken by myself may be used for promotional purposes. Any photos or videos taken by yourself can only be distributed to a wider audience if they are of yourself and / or your dog and is done so in a positive manner.

If you change your mind about allowing photos or videos of yourself being used please let me know via one of these methods and I will confirm once it has been removed:

  • Send an email to : jane@mrzen.co.uk
  • Write to : RELIABLEDOGS, Garden Flat (Basement), 38 Quarry Road, Hastings, East Sussex, TN34 3SA

Security

I will always hold your information securely.

Cookies

This website does not use cookies.

Links from my site

My website may contain links to other websites. Please note that I have no control of websites outside the www.reliabledogs.co.uk domain. If you provide information to a website to which I link, I am not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

If you are unhappy with how your personal information has been handled

Please contact the Information Commissionaire's Office www.ico.org.uk.

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